Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from melbourneskinboutique.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our website (you can read more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy/), WooCommerce to power our online store (you can read more about how WooCommerce uses your Personal Information here: woocommerce.com/privacy%20policy/), and we also use Google Analytics to help us understand how our customers use the Site (you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Bot protection (Cloudflare Turnstile)

We use Cloudflare Turnstile, a security service provided by Cloudflare, Inc., to protect the Site and its forms (including checkout, account and contact forms) from spam, abuse and automated bot traffic. Turnstile runs in the background, so in most cases you will not see a challenge.

To tell human visitors apart from bots, Turnstile processes certain technical information from your browser and device. This includes your IP address, browser user-agent, TLS fingerprint, and the website you are visiting. This information is used only to detect and block bots. It is not used to identify you, build a profile of you, or show you advertising.

When Cloudflare provides this service to us, it acts as our service provider (data processor), and we remain responsible for that processing. Cloudflare also uses this information, as an independent controller, to improve Turnstile’s bot detection. Because Turnstile is necessary to keep the Site secure, it cannot be switched off through cookie preferences.

For more information on how Cloudflare handles this information, see the Cloudflare Turnstile Privacy Addendum (https://www.cloudflare.com/turnstile-privacy-policy/) and the Cloudflare Privacy Policy (https://www.cloudflare.com/privacypolicy/). If you have questions or want to exercise your privacy rights about this processing, please contact us using the details below. You can also contact Cloudflare’s Data Protection Officer at [email protected].

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are an Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are an Australian resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Australia, including to Canada, the United States, and other countries where our service providers (such as Cloudflare) operate.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at: [email protected], or by mail using the details provided below:

[Re: Privacy Compliance Officer]
Melbourne Skin Boutique Management,
Shop 1/595 Gilbert Rd,
Preston VIC 3072